Service Coordinator

Service Coordinator at Start Club Corp Location: United States — 100% Remote

Job Type: Full Time

Salary: $56,000 - $64,000 per year

About The Position The Service Coordinator opening at Start Club Corp supports day-to-day work across marketing strategy, brand growth, market research, promotions, customer engagement, and events. In this position, you will coordinate incoming service requests, scheduling, ownership, status updates, and customer follow-through while working with the records, systems, and teams used by Start Club Corp.

What You'll Contribute

• Receive and document service requests from clients, customers, and event participants and confirm the information needed to move each request forward.
• Schedule or route work to the appropriate owner and track status through completion.
• Maintain current notes, dates, commitments, and next steps across service and customer records.
• Communicate progress, changes, and expected timelines to clients, customers, and event participants using approved channels.
• Coordinate exceptions with clients, marketing teams, event teams, and customers and escalate issues that require additional approval or expertise.
• Review open requests regularly and follow up on overdue actions, missing information, or unresolved customer needs for Start Club Corp.

What We're Looking For

• Customer-service, scheduling, dispatch, operations, or service-coordination experience is preferred.
• Strong written communication and ability to keep several open requests organized.
• Comfort working with calendars, ticketing or CRM systems, shared records, and status trackers.
• Strong written communication and the ability to document work clearly in a remote environment.
• Reliable internet access and a quiet, secure workspace suitable for handling business information in Start Club Corp's remote-work environment.
• Ability to complete a pre-employment background check.

Role Details

• Employment type: Full Time
• Work arrangement: 100% Remote — United States
• Experience level: Associate
• Base salary: $56,000 - $64,000 per year

Apply To be considered, submit your resume and complete the online application with current contact and employment information.