Service Coordinator

# **Service Coordinator**

**Location:** Hickory, NC, 28601

## **Job Description**

We are seeking a compassionate and organized **Service Coordinator** to join our team in Hickory, NC. The ideal candidate will be responsible for supporting frail residents by ensuring their needs are met, coordinating and scheduling appointments, assisting with and organizing activities, and providing general assistance to residents with any issues they may encounter.

**Schedule: Part time:** 20-24 hours (open to full time if you can work at two apartment locations)

## **Key Responsibilities**

- Check on frail residents regularly to ensure their well-being and address any concerns.
- Schedule appointments for residents, including medical and personal engagements.
- Assist residents with activities and help coordinate group or individual activities to promote engagement and socialization.
- Coordinate the overall activity calendar to ensure smooth operation and participation.
- Provide support and assistance to residents with any issues or needs that arise.
- Maintain clear and timely communication with residents, families, and staff regarding schedules and resident needs.

## **Qualifications**

- Bachelor’s degree or appropriate work experience
- Knowledge of and training in elderly and disability services
- 2-3 years of social service delivery experience. It is preferable for service coordinators to have direct experience working with elderly people or people with disabilities
- Strong organizational and time management skills.
- Excellent interpersonal and communication abilities.
- Compassionate and patient approach when working with frail or elderly residents.
- Ability to multitask and coordinate multiple activities and appointments efficiently.
- Previous experience in a similar role or working with elderly or frail populations is preferred.

**Benefits**

Vacation PTO Paid Holidays

Medical Dental Vision

Flexible Spending Account Dependent Care FSA

Company Paid Life Insurance Company Paid Short Term Disability Insurance