Service Coordinator

CCS Disability Action’s vision is to see every disabled person/whānau hauā interwoven into the lives of their whānau and community.

We are the largest pan-disability support and advocacy organisation in New Zealand. Since 1935, we have been at the forefront of service provision, advocacy, and information sharing, working closely with disabled people / whānau hauā and their families across New Zealand.

Job vacancy

Job title: Service Coordinator

Job location: Hamilton

Hours: Permanent position, 30 hours per week

About the role:

We are seeking a person who is committed to making a difference in the lives of disabled children and adults, and their families/whānau in the Waikato region. The role sits within the Children and Families team of the Waikato Branch. The role involves the coordination of high-quality services that are creative, flexible, and responsive to the needs of disabled children, adults and their families/whānau.

Job-specific information:

Key functions of this role include:

• Coordinate delivery of contracted services including Supported Lifestyles Under 19, Intensive Wrap Around, Transition and Children in Care to disabled people, their family/whanau and caregiver/s.
• Ensure that our work undertaken with disabled people, their family/whānau, and our related community partners, is of high quality and is rights based.
• Developing and maintaining positive working relationships and community connections and networks.
• Provision of services, advocacy and information sharing.
• Provide prompt and efficient response to service enquiries and provide relevant information and support
• Partnering with disabled people, their families and whānau to support them to have choice and control in their lives.
• Demonstrate a collaborative approach to service delivery
• Services focus on the inclusion of disabled people within their families / whanau and the wider community.

Our organisation takes a social, rather than medical approach, supporting disabled people to live their best lives*.* We are guided by the Enabling Good Lives principles, shifting power and authority back to disabled people and their families, to increase choice and control in their lives.

About you:

We are looking for people who:

• Have proven advocacy skills
• Understand, and are committed to progressing the rights of disabled people.
• Have experience working with individuals, including children and rangatahi and their families/whānau to access supports and services.
• Have an ability to form positive relationships and networks.
• Have great oral and written communication skills.
• Have an understanding and knowledge of the disability sector and can relate to disabled people in a positive affirming manner.
• Strong time management and organisational skills.
• Previous experience and/or tertiary training.

Why us?

At CCS Disability Action, we foster a supportive and inclusive workplace guided by the UN Convention on the Rights of Persons with Disabilities, Te Tiriti o Waitangi, and the New Zealand Disability Strategy. We uphold a strong human rights framework and promote equal opportunities for all.

Our strategic priorities, Te Aronui, shape how we work—valuing relationships, wellbeing, and knowledge while keeping whānau hauā/disabled people at the heart of everything we do. We celebrate diversity and offer flexible work arrangements to support work-life balance. Join our friendly, values-driven team and make a meaningful impact every day.

With a strong employee value proposition, we offer great employee benefits, job-related training, and clear career growth pathways. Whether you’re with us short-term or long-term, we provide the tools and opportunities for success. Our employee benefits programme includes:

• Exclusive discounts
• Free access to the Employee Assistance Programme (EAP)
• A paid annual wellbeing day.

How to apply:

Please go to our company website https://www.ccsdisabilityaction.org.nz/job-vacancies , Click ‘View Job’ and then ‘Apply Now’ which will take you to the application form.

Complete the form and upload your cover letter—where you can share a bit about yourself and your interests—along with your CV, outlining your work experience and education. Once you've submitted your application, it will be sent directly to us for review.

Applications close on Sunday, 11th October 2026 (however applications will be processed as they are submitted, so please apply today).

We work within a human rights framework and are committed to equal opportunity in all our employment policies and procedures. We welcome enquiries from everyone and value diversity in our workforce. We openly encourage disabled people to apply*.*

If you need accommodations or an alternative application method, please contact [email protected]. We’re committed to making our process accessible to all.