Service Coordinator

About the role

Tiger Services Group is seeking a dedicated and organised Service Coordinator to join our team on a full-time basis. Based in Oran Park, NSW 2570, this role is central to ensuring the smooth operation of our service delivery operations. As a Service Coordinator, you will be the backbone of our administrative functions, managing schedules, coordinating communication between teams and clients, and ensuring all service activities run efficiently and to the highest standards. This position offers the opportunity to make a tangible impact on our business operations whilst working within a supportive and dynamic environment.

Key responsibilities

• Coordinating service schedules and appointments to optimise resource allocation and client satisfaction

• Managing communication between service teams, clients and internal departments to ensure clear information flow

• Maintaining accurate records and documentation related to service activities, scheduling and client interactions

• Processing administrative requests and resolving scheduling conflicts or service-related issues promptly

• Liaising with clients to confirm bookings, provide service updates and address any enquiries or concerns

• Assisting with the preparation of reports, invoices and other administrative documentation as required

• Ensuring compliance with company procedures and service standards across all coordinated activities

What we're looking for

• Proven experience in an administrative or coordination role, ideally within a service-based industry
• Excellent organisational skills with the ability to manage multiple priorities and meet deadlines consistently
• Strong communication abilities, both written and verbal, with confidence in dealing with clients and team members
• Proficiency with computer systems and office software, including scheduling and database management tools
• Attention to detail and commitment to maintaining accurate records and documentation
• Ability to work independently whilst also thriving as part of a collaborative team
• Problem-solving mindset with a proactive approach to identifying and resolving issues
• Customer service orientation with a focus on delivering a positive experience for clients and internal stakeholders
• Reliability and professional demeanour with a strong work ethic
• Flexibility and adaptability to changing priorities and business needs

What we offer

Tiger Services Group values its employees and is committed to creating a rewarding workplace. We offer competitive remuneration, professional development opportunities and a supportive team environment where your contributions are recognised. We provide ongoing training to help you develop your skills and advance your career within our organisation. We also recognise the importance of work-life balance and strive to create a workplace culture where employees can thrive both professionally and personally.

About us

Tiger Services Group is a dynamic and growing service provider committed to delivering exceptional service quality to our clients. We pride ourselves on our professional approach, reliability and customer-focused values. Our team is dedicated to maintaining the highest standards of service whilst building long-term relationships with our clients. We foster a collaborative workplace culture where staff are valued, supported and given opportunities to grow. If you are looking to join a forward-thinking organisation where your efforts make a real difference, we would love to hear from you.

Apply now

If you believe you are the right candidate for this Service Coordinator role at Tiger Services Group, we encourage you to submit your application today. Please send your CV and a cover letter outlining your relevant experience and why you would be an excellent fit for our team.