Service Coordinator

Service Coordinator

Department: Internal Support - Sales & Service Teams Coordination
Position: Internal Support Engineer
Reports To: Department Head

1. Job Purpose

To provide effective internal coordination and administrative support to Sales, Service, Calibration, Purchase, Finance and Management teams, ensuring timely and accurate processing of customer requirements, quotations, orders, service activities, documentation and information.

The Internal Support Team acts as a central coordination point between customers, internal departments, suppliers/principals and field engineers.

Job Description Form

• Position Title: Internal Support Sales/Service Engineer
• No. of Position: 2
• Location: Vadodara
• Department: Sales/Service Back Office
• Job Summary: -
• Prepare Quotation
• Timely Quotation Submission.
• Quotation Follow up
• PO Processing – Verify Technically & Commercially
• Spares Forecast – Service Leader
• Sales Forecast – Sales Person
• User List Update – Allocated Principle
• Warranty Claim Co-Ordination – Allocated Principle
• Sales Lead Entry, qualification & execution process – Allocated Region
• Key Responsibilities: Quotation Submission, PO Processing, Quotation Follow up, Sales Forecast
• Qualifications: BE/Diploma EC/IC
• Experience Required: 2-3 Years
• Skills: Strong Communication, Follow up, Quick Learner, Command on Excel, Outlook

Key Performance Indicators (KPIs): Quotation Submission, PO Processing, Quotation Follow up, Sales Forecast

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Work Location: In person