Service Coordinator

Service Coordinator

This is an excellent opportunity for a capable administrator who enjoys supporting others and would like to work for one of the largest Control Systems Engineering firms in the New York area. Come work for a proven industry leader!

The Company

Since the industry began, TMBA has specialized in providing turnkey Building Automation Systems and Energy Cost Reduction Measures. We provide innovative design, installation and true 24/7 service to our commercial, industrial and institutional clients. Our intensely loyal customer base is testament to TMBA’s quality product and dedicated service, and is the nucleus for our growth.

Responsibilities

The Building Management System (BMS) Service Coordinator will handle a variety of general office, administrative and invoicing duties in support of the Service Department, assisting with daily operations, documentation, customer communication, and coordination of service activities.

• Answers company phones and dispatches messages or creates work tickets and performs follow up to ensure each ticket is addressed.
• Sets up new service jobs, sets up project folders; inputs purchase orders into billing software.
• Prepares Service Department work order billing.
• Provides administrative assistance for the Vice President of Technical Services, the Vice President of Business Administration and the Service Department staff, including typing, spreadsheet creation, and special projects.
• Uses customer database portals to update information, generate and distribute reports and draft proposals for software and equipment upgrades.
• Cross trains to perform similar functions when needed for all service contracts.

Requirements

• Prior administrative experience.
• Strong computer skills, specifically Microsoft Office Suite.
• Aptitude to understand construction documents.
• Detail oriented with excellent organizational skills.
• Recent graduate with a Business degree will be considered.

Work Location

• Glen Cove Office. This is an IN OFFICE POSITION. Only local candidates need apply.

Benefits

• Medical, Dental and Vision Insurance
• Life Insurance, Short-term and Long-term Disability Insurance
• Paid Time Off, Paid Holidays
• Employer Matched 401K Plan
• Profit Sharing Plan

Job Type

Full-time, Non-exempt

Hourly Pay Range
$26.00 to $29.00

Job Type: Full-time

Pay: $26.00 - $29.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Are you able to work 8:30am to 5:30pm, Monday through Friday?

Ability to Commute:

• Glen Cove, NY 11542 (Required)

Work Location: In person