Service Coordinator

About the Company:

• Sandeep Enterprises is a Siliguri-based engineering and equipment solutions company working in industrial, construction, workshop, and safety equipment supply across North Bengal, Sikkim, Bhutan, and nearby regions.
• The company deals in industrial and engineering products such as air compressors, workshop equipment, garage tools, welding machines, pumps, safety products (PPE), and construction-related equipment for workshops, factories, industries, dealers, and project sites.

Position: Service Coordinator

Location: Punjabipara, Sevoke Road, Siliguri, WB

Salary: ₹17,000 to ₹25,000 (Gross)

Job Role

• We’re looking for a Service Coordinator to support our Service Manager, supervise service engineers, and ensure smooth customer service operations. We are looking for people who want to grow with the company for the long term.

Key Responsibilities

• Coordinate daily service jobs & schedules
• Supervise service engineers and track job completion
• Attend customer calls & service requests
• Follow up on AMC, breakdowns & pending jobs
• Maintain service records and reports in Excel/ERP
• Liaise with Service Manager for escalations & planning

Requirements

• Graduate (any stream), computer knowledge (Excel/Word/email)
• 2-3 years of experience in service/logistics coordination preferred
• Good communication & customer handling skills
• Organized, responsible, and career‑oriented mindset

Benefits

• Stable job with long-term opportunity
• Opportunity to grow into senior roles in future
• EPF & ESIC benefits
• Yearly Bonus
• Paid Leave

Pay: ₹17,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Shiliguri, West Bengal 734001: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• service coordination: 2 years (Preferred)

Work Location: In person