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Service Coordinator

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Hybrid

Service Coordinator

Norwest Recruitment

Service Coordinator

Skills

Sales OpsSAP ERP

22 days ago

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Important information


Contract type:

Freelance / Contract

Salary:

SOS 70,000 – SOS 76,000 / year

Location:

New South Wales, Australia

Work mode:

Hybrid

Published on:

30 September 2026

What they need


Service Coordinator | SAP Experience $38 per hour + super | 6 month contract
Global, highly regarded organisation
Varied coordination role with potential for longer term opportunity

If you're someone who loves being the person who keeps everything moving behind the scenes, this could be a great next move.

We are partnering with a large, well established global organisation looking for an experienced Service Coordinator to join their team for an initial 6 month assignment.

Sitting across customer service, order management and coordination, this is a genuinely varied role where you'll manage the process from customer order through to delivery. You'll work closely with customers, internal teams and external providers to make sure orders are accurate, deadlines are met and nothing falls through the cracks.

The team needs someone who can come in, understand the moving parts quickly and confidently take ownership of their workload.

What will your day look like? You will be responsible for:

  • Processing and managing customer orders through SAP
  • Coordinating orders from initial request through to delivery
  • Managing larger and bulk orders with accuracy and attention to detail
  • Liaising with couriers and coordinating deliveries
  • Communicating with customers regarding orders, timelines and updates
  • Working closely with internal departments to keep orders moving
  • Following up on outstanding orders and resolving issues as they arise
  • Maintaining accurate information and completing high volume data entry
  • Supporting the wider team with general service and operational coordination

What are we looking for? For this role, strong SAP experience is important. We are ideally looking for someone with 2+ years of hands on SAP experience who can confidently navigate the system without needing extensive training.

You may currently be working as a:

Service Coordinator | Customer Service Coordinator | Order Management Coordinator | Sales Support Coordinator | Operations Coordinator

More importantly, you'll bring:

  • Previous experience in a busy coordination or order management environment
  • Strong working knowledge of SAP
  • Experience managing orders, deliveries and/or courier coordination
  • Excellent attention to detail
  • Strong communication and stakeholder management skills
  • The ability to manage multiple priorities without losing track of the details
  • A proactive mindset and willingness to jump in where needed

Experience within medical devices, pharmaceutical, healthcare or another regulated distribution environment would be highly regarded, but isn't essential if your SAP and coordination experience is strong.

Why you'll want this one This isn't a role where you'll spend six months doing repetitive data entry.

You'll be joining a recognised global business, working across multiple parts of the customer and order journey and gaining exposure to a fast paced operational environment.

It's an initial 6 month assignment at $38 per hour + super, with the possibility of a longer term opportunity depending on business needs and performance.

If you're an experienced coordinator, confident in SAP and looking for a role where you can genuinely take ownership, apply now.

We'd love to hear from you.

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