Service Coordinator

Description:

Essential Duties & Responsibilities:

• Entering per diem on a weekly basis.
• Entering and tracking employee hours.
• Job site cost tracking.
• Creating quotes and sales orders.
• Creating S.O.P for the service teams.
• Assisting with scheduling sites.
• Booking hotel, flights, and cars for service trips.
• Importing service documents into system.
• Assisting with job site coordination.
• Coordinating Shipments to sites.
• Reporting to customers status of open/closed issues.
• Coordinate to ensure pricing, procurement and delivery of equipment, materials, and services.

Requirements:

Education: Four yr. degree preferred or 5 yrs. related manufacturing experience.

Training: On the job training

Skills: Proficient in Excel, PDF'S, Word, and Windows is desirable.

• Strong organizational skills, and proficient with verbal and written communications.
• Experience: ISO 9001:2000 Quality Standard, Procedures & Work Instructions, Performance goals and objectives, Continuous Improvement Initiatives.
• Working Conditions: Limited exposure to moving equipment, fumes, dust, cleaning solvents, and oils.