Service Coordinator

The position of Service Coordinator will assist elderly individuals and persons with disabilities in obtaining supportive services they need to continue to live as independently as possibly in their homes. The service coordinator plays a critical role in supporting multifamily housing as a platform for financial security, physical security, social connections and the delivery of long-term community based supportive services, especially for vulnerable populations such as the elderly and persons with disabilities. The position will adhere to HUD’s Service Coordinators in Multifamily Housing Program Resource Guide.

The ideal candidate is friendly, compassionate and detail-oriented, with a genuine interest in advocating and ensuring customer satisfaction. As a Service Coordinator you will be assessing the service needs of clients and linking them to the appropriate resources and providers.

The service coordinator program is designed to empower and encourage residents to remain as independent as possible, for as long as possible. Service coordinators help residents advocate for themselves when needed.

Service Coordinators are required to have a minimum of 36 training hours of classroom/seminar time before hiring, or completion of these minimum training requirements within 12 months of initial hiring.

Responsibilities

· Conduct comprehensive, non-clinical assessments of residents for wellness and social needs

· Help residents identify, access and coordinate services, including monitoring of services provided and follow-up communication with service providers

· Monitor the receipt and follow through of services, including encouraging and motivating residents to engage with providers and participate in their own care/services management

· Proactively develop and arrange educational/preventative health programs and services for residents

· Develop and sustain partnerships with the applicable area agencies, community based supportive service providers and other community stakeholders

· Maintain an up-to-date resource directory with all local service providers

· Perform other related duties as required

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

• Paid time off

Willingness to travel:

• 50% (Preferred)

Work Location: On the road