Service Coordinator

At Nessco Pressure Systems (NPS), we lead the way in Western Australia's compressed air industry, offering an extensive range of compressors and air preparation equipment. From consultancy and system design to installation and service, our turnkey solutions have earned us the trust of local businesses and multinational corporations alike. We're proud to build lasting relationships by delivering excellence in everything we do.

As the Service Coordinator, you will be the glue that holds the team together. You will work closely with our management team, service technicians, subcontractors, and clients to ensure our service offering and customer satisfaction is optimised. This is office-based role working 7.30am to 4pm Monday to Friday.

If you're organised, proactive, and love being at the heart of a dynamic team, this role is for you.
 
The Role:

• Manage service requests and routine maintenance
• Coordinate schedules for service technicians and subcontractors to ensure efficiency
• Provide excellent customer service, resolve client enquiries and follow up on quotations
• Keep detailed records of service activities, from job orders to inventory tracking, ensuring everything is up to date
• Understanding of parts required for services and assisting service technicians prepare for their jobs
• General administration duties
• Purchasing, quoting and ordering parts

About You:

• Proven experience in service coordination or a similar role in administration
• Strong organisational skills with the ability to juggle multiple tasks
• Excellent communication and interpersonal skills
• Experience working with service technicians/trades or parts would be highly regarded
• Independent worker who thrives in a team environment
• Sharp attention to detail and strong problem-solving skills
• Experience with SAP/ServiceM8 is a bonus

Why join Nessco Pressure Systems?

• Join a respected Australian business with a strong reputation in the industry
• Free gym with 24/7 access
• Support a team of skilled technicians delivering critical customer solutions
• Diverse and varied role with daily interaction across multiple departments
• Weekly pay
• Stable, full-time opportunity with long-term career prospects
• Friendly and supportive team environment
• Social club and regular events