Service Coordinator

Service Coordinator – Kansas City, MO

FULL_TIME

9225 Ward Pkwy #120 Kansas City, MO 64114

Published on: October 9, 2026

PhysioKC Physical Therapy Apply Now

Service Coordinator Job in Kansas City, MO

PhysioKC Physical Therapy is hiring for a service coordinator job in Kansas City, MO, and we are looking for a friendly, organized person who enjoys helping people. You will be the first person patients meet and the first voice they hear on the phone. You will welcome them, schedule their appointments, and keep the daily details of the clinic running smoothly. Along the way you will use basic medical terms, follow clinic procedures, and help with scheduling, billing, charts, forms, and other paperwork. Your work shapes the patient-centered experience that every person who walks through our door deserves.

Care That Feels Personal at PhysioKC

Our tagline is “Move, Heal & Thrive,” and the front desk is where that promise begins. PhysioKC is a calm, boutique alternative to a traditional clinic. Patients are seen in private rooms and receive one-on-one attention, without crowded gyms or rushed sessions. They come to us with back pain and sciatica, sports injuries, joint pain, balance concerns, and recovery after surgery. Many are active adults and older adults who want to keep doing what they love.

Because the care is individual, the details around it matter. A confirmed appointment, a clear answer about insurance, and a warm greeting all help patients arrive at ease and focus on getting better. As our service coordinator, you will make sure they do.

You will work alongside a team of doctors of physical therapy who offer manual therapy, dry needling, instrument-assisted soft tissue mobilization, and strength and conditioning. Their days run more smoothly because of the work you do, and patients notice when the front office runs well. It is a good place to learn how a clinic works from the inside while supporting people through recovery.

What Your Day Looks Like

You will greet visitors and direct them to the right person or area, answer phone calls, take messages, and keep patients and staff connected. You will schedule and confirm appointments, help with basic intake and insurance details, and handle routine paperwork, including updating patient charts and sending or receiving forms and medical records. You will also help with simple billing, payment, and insurance forms, keep office supplies stocked and organized, and pitch in with light cleaning and clinic laundry so the space stays welcoming.

You will also help train our rehabilitation technicians on front office tasks at their home location. We describe ourselves as a community of dedicated professionals, and we offer ongoing education and development. If you are willing to learn new information and enjoy working alongside others, you will find plenty of support here.

Compensation

• $15 to $17 per hour
• Full-time

Benefits

• Medical, dental, and vision insurance
• PTO
• Paid life insurance
• Paid short-term disability
• 401K 100% matching

If you enjoy helping people feel at ease from the moment they walk in, we would love to hear from you. Come see what our private, one-on-one approach to care looks like from the front desk.

The full job description and Quick Apply for this Service Coordinator opening in Kansas City, MO are below. It takes less than 60 seconds — no account required! Education: high school

Qualifications

• High school diploma or equivalent.

Skills

• Good communication and listening
• Basic reading, writing, and computer skills
• Willingness to learn new information
• Simple problem-solving and common-sense thinking
• Ability to work well with others
• Helpful and service-minded attitude
• Basic time-management and organization
• Comfort using or learning basic office equipment

Responsibilities

• Schedule and confirm patient appointments and help with basic intake or insurance details.
• Answer phone calls, take messages, and communicate with patients and staff.
• Greet visitors and direct them to the correct person or area.
• Update patient charts and handle routine paperwork.
• Use office software and equipment to complete daily tasks.
• Send or receive documents like forms or medical records.
• Help keep office supplies stocked and organized.
• Assist with simple billing, payment, or insurance forms.
• Help with light cleaning tasks, such as wiping surfaces and keeping common areas tidy.
• Wash, fold, and restock clinic laundry as needed.
• Assist with training rehabilitation technicians on front office tasks at home location.

Quick Apply — Takes less than 60 seconds. No account required.

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