Communications Test Design
Service Coordinator
Skills
24 days ago
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Important information
Contract type:
Permanent
Salary:
₹200,000 – ₹300,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
Job highlights
- Experience in warranty analysis and technical customer support
- Coordinate warranty upsell cases, follow up on payments, complete audits, ensure compliance, and support operations team
Technical Coordinator Job Description
Location: Peenya, Bangalore
Company: CTDI
Role: Technical Coordinator
Key Responsibilities:
- Handle warranty upsell cases and coordinate with customers.
- Follow up with out-of-warranty (OOW) customers for payments and close pending cases on time.
- Complete daily audits and validations within deadlines.
- Follow Lenovo processes and maintain compliance.
- Identify and resolve issues before they escalate to Lenovo.
- Provide timely support to the operations team.
- Meet KPI and SLA targets and avoid compliance issues.
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