Service Coordinator

Job Overview

We are seeking an organized and proactive Service Coordinator cum Documentation Executive to manage our Service Department and lead project documentation execution. In this role, you will act as the single point of contact for clients regarding all service inquiries, ensure smooth project handovers, and maintain technical documentation for solar engineering projects.

Key Responsibilities

• Serve as the primary point of contact for clients regarding service inquiries, updates, and issue resolution.
• Manage and execute project-related technical documentation, service logs, and client reports.
• Coordinate between clients, field service engineers, and internal technical teams to ensure timely service delivery.
• Track service requests and ensure routine maintenance schedules are maintained.
• Maintain organized digital and physical documentation for solar projects and control panel specifications.

Requirements & Qualifications

• Education: B.Tech / B.E. / Diploma in Electrical or Electronics Engineering.
• Experience: 1 to 3 years of relevant experience (Candidates with industrial experience are preferred).
• Skills & Knowledge:
• Strong communication and client-handling skills.
• Proficiency in documentation management and administrative tools.
• Knowledge of electrical control panel design is a major advantage.
• Background or familiarity with the Solar Engineering sector is preferred.

Benefits & Schedule

• Salary: ₹20,000.00 – ₹25,000.00 per month
• Schedule: Day shift
• Work Location: In person (Thoppumpady, Kochi)

Industry: Solar Engineering

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person