Service Coordinator

Phillips is looking for a dependable, organized, and customer-focused Service Coordinator to join our team. This position plays an important role in keeping daily service operations running smoothly by coordinating service calls, assisting customers, and supporting our service technicians.

The ideal candidate is a strong multitasker who can stay organized in a fast-paced environment while providing excellent customer service.

Responsibilities

• Answer incoming phone calls and assist customers with questions and service requests.
• Schedule and coordinate customer service calls.
• Route service technicians efficiently based on daily service needs.
• Prepare and process customer invoices for completed service work.
• Order and maintain office supplies as needed.
• Assist with daily office operations and administrative tasks.

Qualifications

• Strong organizational and time-management skills.
• QuickBooks experience a plus
• Excellent communication and customer service skills.
• Ability to multitask and prioritize responsibilities.
• Comfortable using computers and learning office software.
• Previous experience in customer service, scheduling, billing, or office administration is preferred.
• Dependable, professional, and able to work independently.

Schedule

• Monday–Friday
• 7:30 AM–4:30 PM
• Flexible start and end times within the designated hours, based on office needs.

Work Environment

• Casual office environment.
• Friendly, team-oriented workplace.
• Full-time, in-person position.

How to Apply

Interested candidates are encouraged to submit their application and resume for consideration or come into the office to fill out an application. 2948 Mcpherson Rd Fort Worth Tx 76140

Expected hours: 40.0 per week

Benefits:

• Flexible schedule

Work Location: In person