Service Coordinator – Electrical

About the role

You'll take the client call, work out what the job actually needs, book it in, and make sure the right gear is packed before the electrician leaves the workshop. It's a role for someone who understands electrical work well enough to scope it properly over the phone and send the right gear out the door.

Key responsibilities

• Take client calls and enquiries, and scope service work properly
• Book and schedule jobs for service electricians, and keep their run sheet on track
• Work out, pick and pack the materials and equipment for every job
• Order from wholesalers and chase suppliers when they run late
• Receipt deliveries, check them off, and keep workshop stock at the right levels
• Look after the front counter for workshop and powdercoating customers
• Ensure compliance checks are complete for completed jobs

About you

• A qualified electrician ready to come off the tools, or already retired and after a role that uses what you know – without the ladders.
• Electrical wholesaling or trade counter experience – you know the products, the part numbers, the suppliers
• Solid knowledge of electrical products and what a job takes to complete
• The organisation to juggle a phone, a counter and a schedule without dropping any of them
• Confidence to hold your ground with clients on timing and suppliers on delivery
• Good computer skills – we run in house job management software
• A current driver's licence
• Service coordination, dispatch or purchasing experience is a bonus

About us

Established local electrical contractor with a strong commercial and utility client base. Long-term role with real scope to shape how the service business runs. Local work, local hours – no commute to the Coast or Brisbane.

Brisbane Electrical has a 20-year history in the Gympie Region.

We have teams in all facets of electrical work including industrial, commercial, domestic/service works, switchboard manufacturing, sheet metal and powdercoating.

We also service a wide range of markets including commercial light and power, local council/government utilities and resources.

We provide electrical expertise in engineering, switchboard design and manufacturing, controls and communication/data.

We Provide:

We are dedicated to ensuring our team experiences a secure, efficient, and fulfilling work environment that fosters both personal and professional development. We offer:

• A strong commitment to Quality
• A strong focus and commitment towards safety
• A positive team environment
• Wide variety of work
• Local work - no requirement for remote or living away from home work

The rate of remuneration will be determined by experience, skill and accreditations.