Service Coordinator (Scheduling)

RESPONSIBILITIES :

• To create and update Sites Calendar and Delivery - Installation , Site Measurement , Iroining
• To manage installers’ tasks, off days, communicate with installers on their job distribution & feedbacks.
• To overview Daily Installation Tasks and make necessary amendment.
• To arrange Time and Road Route.
• To contact customers for confirmation of installation, site condition availability
• To prepare Installer Monthly Claim and Reports.
• To prepare Monthly Pre and Post Installation related reports
• To manage site measurement coordinator's schedules, inquiries and his/her related job scopes
• To manage and settle post installation related inquiries and problems ; divert to relevant departments to follow up.
• Act as the point of contact for internal and external.
• To handle any ad hoc duties related to installation & site measurement.

REQUIREMENTS :

• Candidate must possess Primary/Secondary School/SPM/"O" Level, Higher secondary/STPM;"A" Level/Pre-U/Professional Certificate at in any field.
• Required language(s): Bahasa Malaysia, Mandarin, English. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in Logistics/Supply Chain or equivalent.
• Possess own transport.
• Applicants must be willing to work in KIP Kepong.
• Full-Time position(s) available.