Service Coordinator/Scheduler

Moravia Health is a home care agency seeking a full-time professional service coordinator/scheduler, with Home Care Experience.

• Creating and maintaining client and CAREGiver schedules with an emphasis on high quality care and the development of extraordinary relationships
• Being able to review care plans of new cases with both the clients and the CAREgivers making sure it is well understood before service starts.
• Must be a people person when it comes to resolving conflicts, clients complaints and grievances when it does arise.
• Managing last minute call outs and finding appropriate coverage.
• Maintains adequate numbers of available on-call caregivers.
• Ability to effectively communicate (in person, by email, and by telephone) with staff, clients, family members; good interpersonal relations
• Maintain absolute confidentiality of all information pertaining to employees, clients and client’s family members
• Perform general clerical duties – prepare correspondence, copying, filing, scanning, uploading, shredding and distribution and timely copying and filing of appropriate caregiver and client documentation
• Create and update client and caregiver records to ensure compliance with company policies and procedures
• Maintain organized documentation for caregivers, client files, and payroll
• Use the knowledge you gain to source candidates using a combination of social media, job boards, outreach, and other venues
• Schedule interviews and coordinate the moving parts of the hiring process for a remarkable candidate experience

Education:

Bachelor’s degree (B.A.) in a relevant field from a four-year college or university

Experience:

· Recruiting experience; preferably in a high-volume recruiting environment

· One or more years of supervisory or management experience

· Knowledge of applicable labor legislation

Qualifications for a Recruitment Manager:

· Prior Managerial Home Care experience preferred

· Bachelor’s degree is required

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person