Service Crew

ONLY SINGAPOREAN/PR WANTED.

About the role

Lead and motivate the Front of House team to ensure smooth floor operations, deliver efficient service, and create a safe, welcoming environment that enhances guest experiences in a fast-paced nightlife setting.

Key responsibilities

• Oversee and manage floor operations to maintain a clean, safe, and welcoming environment for guests and staff
• Coordinate and monitor food and drink service delivery to ensure timely and efficient order fulfillment
• Respond promptly and professionally to guest feedback and resolve issues to maintain positive experiences
• Lead and motivate the service crew through on-the-job training, daily guidance, and team support
• Enforce strict cleanliness and hygiene protocols, and maintain optimal inventory levels
• Support management by providing staff feedback, enforcing service standards, handling administrative tasks, scheduling shifts, and resolving complex guest concerns
• Maintain composure and adaptability in a fast-paced environment to ensure continuous smooth operations
• Foster a collaborative and positive workplace culture by actively contributing as a team player

About you

• Minimum "O" Level qualification with strong written, verbal, and comprehension skills in English
• Prior supervisory experience within the hospitality industry

Benefits

• Competitive salary package with performance bonuses recognizing dedication and contributions
• Full-time position with evening and night shifts, including weekends
• Various shift timings based on outlet deployed

About us

BLCK Hospitality is a growing multi-outlet nightlife group operating venues across Singapore, focused on strengthening operations, improving team structure, and building a foundation for long-term growth.