Superior BT
Service Crew
2 months ago
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Important information
Contract type:
Permanent
Salary:
₱168,000 – ₱192,000 / year
Location:
Mabalacat City, Pampanga, Philippines
Work mode:
Onsite
Published on:
14 August 2026
What they need
This is a full-time position where you will be the face of our establishment, delivering exceptional service to our guests. As a Service Crew member, you will play a vital role in creating memorable dining experiences and ensuring customer satisfaction at every interaction. This position is essential to our operations and directly contributes to building our reputation as a premier hospitality provider in the region.
What you'll be doing
- Welcoming guests with a warm greeting and seating them promptly at available tables
- Taking food and beverage orders accurately and completely, answering questions about menu items, specials, and allergens
- Delivering orders to the kitchen or bar in a timely manner and ensuring accuracy of preparation
- Serving food and beverages to guests with professionalism, ensuring plates and glasses are presented correctly
- Checking on guests throughout their dining experience to ensure satisfaction and promptly addressing any concerns or special requests
- Clearing tables efficiently and maintaining a clean dining environment at all times
- Processing payments and handling cash and card transactions accurately
- Collaborating with kitchen staff, bartenders and fellow service crew to maintain smooth operations during busy periods
- Following food safety and hygiene standards, including proper handling of cutlery, crockery and glassware
- Maintaining personal appearance and grooming standards consistent with company policies
- Assisting with restocking supplies and preparing the dining area for service
What we're looking for
- Previous experience working as a service crew, waiter, waitress or in a similar hospitality role
- Strong communication skills with the ability to interact professionally and courteously with guests and colleagues
- Excellent customer service orientation with a genuine passion for delivering exceptional guest experiences
- Ability to multitask and manage multiple tables or orders simultaneously without compromising quality
- Physical stamina to stand for extended periods and move efficiently throughout the establishment
- Knowledge of food and beverage service standards and etiquette
- Attention to detail and accuracy when taking orders and processing payments
- Reliability and punctuality with a strong work ethic
- Flexibility to work shifts, including evenings, weekends and public holidays as required
- Basic numeracy skills for handling payments and calculating bills
- Willingness to learn and adapt to new procedures and training
For interested applicant you can send your resume thru [email protected] Thank you
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