Service Crew餐厅服务员

Position Summary:

Front-of-house team member in a restaurant/food outlet, handling customer service, order taking, serving, and maintaining dining area.

Key Responsibilities:

• Greet and attend to customers, take orders, and serve food and beverages
• Ensure cleanliness of the dining area in accordance with the Company’s SOP
• Maintain adequate stock of service items (cutlery, napkins, condiments) and update inventory as needed
• Assist in the setup and closing of the dining area, including cleaning duties
• Uphold brand service standards and respond to customer queries or complaints to ensure satisfaction
• Collaborate with kitchen staff to ensure timely delivery of orders
• Support cashier operations when needed or as assigned
• Assist in operating the train, ensuring a safe and enjoyable experience for customers
• Upsell menu items and promote daily specials

Requirements:

• Minimum SPM or equivalent
• Experience in F&B/customer service preferred; fresh graduates are welcome to apply
• Friendly and good communicator
• Able to work shifts including evenings/weekends/public holidays
• High standard of grooming, team-oriented

职位简介：

负责餐厅/餐饮门店的前厅服务工作，包括顾客服务、点餐、上餐及维持用餐区域的整洁与良好环境。

主要职责：

• 接待及服务顾客，负责点餐并提供餐饮服务
• 按照公司标准操作程序（SOP）确保用餐区域整洁
• 维持餐具、餐巾、调味品等服务用品的充足库存，并根据需要更新库存记录
• 协助用餐区域的开档及收档工作，包括清洁工作
• 遵守品牌服务标准，及时回应顾客咨询或投诉，以确保顾客满意度
• 与厨房团队协调，确保订单及时送达顾客
• 根据需要或管理层安排，协助收银工作
• 协助操作园区小火车，确保顾客拥有安全及愉快的体验
• 向顾客推荐菜单项目及推广每日特色菜品

任职要求：

• 至少具备SPM或同等学历
• 具备餐饮（F&B）或顾客服务经验者优先；欢迎应届毕业生申请
• 待人友善，具备良好的沟通能力
• 能够配合轮班工作，包括晚班、周末及公共假期
• 注重个人仪容仪表，具备良好的团队合作精神

Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Fresh graduate, Student job

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

• Meal provided

Application Question(s):

• What is your expected salary per month?
• Are you a Malaysian citizen, permanent resident, or holder of a valid Malaysian work pass/permit?

Experience:

• F&B: 1 year (Preferred)

Location:

• Johor Bahru (Preferred)

Work Location: In person