Service Crew

Job Summary:

We're looking for friendly, motivated Service Crew members to join our team. Waiter/Waitress provides excellent customer service, taking orders, serving beverages and food, and ensuring a pleasant experience for guests. This role involves maintaining a clean and organized work environment, managing transactions, and working collaboratively with the team.

Key Responsibilities:

• Deliver food from kitchen to the guest ensuring accuracy and timeliness.
• Assist in clearing, cleaning and set-up of tables, chairs and glass for service in an unobtrusive manner; greet guests according to club to ensure superior service.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• Presenting bills, accepting payment and operating point-of-sales machines and cash registers.
• Works harmoniously and professionally with co-workers and supervisors.
• Offer recommendations based on guests' preferences, dietary restrictions, and the club’s signature dishes.
• Have a thorough knowledge of the menu, including ingredients and preparation methods, to answer any questions confidently.
• Demonstrate product knowledge and enthusiasm to encourage upselling opportunities.

Job Requirements

• High school diploma or equivalent required.
• Additional certifications or training in hospitality management or food service is a plus
• Able to work on rotating shifts, weekends & public holidays.
• Possess a well-groomed, professional appearance.
• Proficiency in the English and Malay language is necessary.

Job Type: Full-time

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person