Tea House Cafe
SERVICE CREW (WAITRESS/ WAITER)
2 months ago
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Important information
Contract type:
Permanent
Location:
45400 Sabak, Selangor, Malaysia
Work mode:
Onsite
Published on:
12 August 2026
What they need
Key Responsibilities:
* Greeting customers with a friendly and welcoming attitude.
* Taking orders accurately and efficiently.
* Providing menu recommendations and answering customer inquiries.
* Addressing customer complaints and resolving issues promptly.
* Ensuring customer satisfaction throughout their experience.
* providing excellent customer service.
* Serving food and beverages in a timely and courteous manner.
* Ensuring food and beverage quality and presentation.
* Maintaining cleanliness and hygiene in the dining and service areas.
* Setting up and clearing tables.
* Stocking supplies and ensuring inventory levels.
* Following food safety and hygiene regulations.
* Collaborating with team members to ensure efficient service.
* Communicating effectively with colleagues and supervisors.
* Assisting with other tasks as assigned.
Essential Skills:
* Communication Skills: Clear and effective communication with customers and colleagues.
* Customer Service Skills: A friendly and helpful demeanor, with a focus on customer satisfaction.
* Teamwork: Ability to work effectively as part of a team.
* Time Management: Ability to work in a fast-paced environment and prioritize tasks.
* Attention to Detail: Accuracy in taking orders and handling transactions.
* Food Safety Knowledge: Understanding of basic food safety and hygiene practices.
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