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Service Customer Care Associate

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Onsite

Service Customer Care Associate

Lithia & Driveway

Service Customer Care Associate

Skills

Workday

12 days ago

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Important information


Contract type:

Permanent

Salary:

$31,200 / year

Location:

Jacksonville, FL, USA

Work mode:

Onsite

Published on:

16 October 2026

What they need


Dealership:

L0820 Atlantic Coast Honda

Atlantic Coast Honda

A Fantastic Full-Time Opportunity with a World-Class Automotive Brand

Atlantic Coast Honda is hiring a full-time Service Greeter / Customer Care Associate!

If you’re friendly, dependable, and enjoy working with people, this is a fantastic opportunity to join Honda, a world-class automotive brand, while becoming part of Lithia & Driveway, the largest automotive retailer in North America.

No automotive experience? That’s okay. We’re looking for someone who takes pride in their work, enjoys being part of a team, and knows how to make people feel welcome.

Pay: $15.00 per hour

Schedule: Full-Time | 5-day work week | Saturdays required

Why Atlantic Coast Honda?

As a Service Greeter / Customer Care Associate, you’ll play an important role in our customers’ experience. You’ll be one of the first people they meet when they arrive, helping keep our service drive welcoming, organized, and moving.

It’s a hands-on, customer-focused role for someone who takes pride in being dependable, helping others, and being part of a strong team.

What You'll Do

  • Welcome customers and connect them with the right Service Advisor
  • Assist with check-in and appointment verification
  • Answer basic questions and provide dealership information
  • Keep the service drive organized and welcoming
  • Support the service team in delivering a great customer experience

What You'll Bring

  • Friendly, positive, and customer-focused attitude
  • Dependable and punctual
  • Strong communication skills
  • Comfortable working in a fast-paced environment
  • Team-first attitude and willingness to help
  • Customer service, retail, hospitality, or automotive experience is a plus, but not required
  • Acceptable driving record and a valid driver's license

Ready to join Atlantic Coast Honda? Apply today!

We offer a comprehensive benefits package designed to support you and your family, including:

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

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