Service Delivery Engineer

Our Core Values are at the heart of who we are, and everything we do . People. Planet. Product. Motive Offshore Group specialises in the design, manufacture, rental, and inspection of marine and lifting equipment and are committed to delivering sustainable, innovative and multisector solutions and we require highly skilled individuals, like you, to come and be part of our journey. We have many exciting opportunities globally as we rapidly expand our reach and capabilities, in particular with the low carbon and energy transition areas. We aim to assist our clients and suppliers to join us as we move into the more sustainable world. Most importantly, our People are our most valuable asset here at the Motive Offshore Group. We are committed to fostering an inclusive, innovative, and collaborative workplace where everyone feels respected, supported, and empowered to achieve their full potential. We celebrate diversity in all its forms across race, ethnicity, gender, age, disability, sexual orientation, religion, and background and we are dedicated to creating a culture of equity and belonging. Our hiring practices are rooted in fairness and integrity, focusing solely on an individual s abilities, contributions, and potential. We strive to ensure that every employee and candidate feels seen, heard, and valued as they grow with us.

About the role: Location: Sharjah Hours: Full-time The Service Delivery Engineer supports the Service Delivery Manager in the safe, efficient and commercially controlled delivery of Certification & Inspection and associated service projects. The role coordinates personnel, equipment, certification, project documentation, logistics and internal support requirements from handover through mobilisation, execution and close-out. The position acts as a key operational link between clients, technicians and Motive departments, escalating material risks, deviations and approval requirements to the Service Delivery Manager. This is an opportunity to play a key role in the delivery of projects across the MENA region, working closely with clients, technicians and colleagues to ensure operations run safely, efficiently and to the highest standard. You'll gain exposure to every stage of the project lifecycle while contributing to the continued success of our Testing, Inspection & Certification division.

About the team: As a part of our FZE team, you ll become part of a small, hardworking, and skilled team who are used to working to a high standard and specification. Reporting to the Service Delivery Manager, you will be supported by our team of onshore and offshore personnel working alongside you, whose goal, much like your own, will be to enable a quick and safe turn-around of equipment. As well, you will be working alongside a committed and proud Motive team globally, who want to play their part in the growth of the business and support each other daily to create a positive, values-driven professional environment.

Responsibilities:

People

• Adopt and promote the Motive Offshore Group People Values and ensure their use is embedded throughout.
• Be a positive ambassador for Motive Offshore Group Ltd
• Develop strong working relationships with key stakeholders clients, colleagues, suppliers etc.

Client and Internal Liaison:

• Serve as the primary point of contact for clients during project execution, providing regular updates and addressing any concerns.
• Ensure high levels of client satisfaction through effective communication and project delivery.
• Act as an operational point of contact during project delivery, providing accurate updates and escalating technical, commercial or HSEQ matters as appropriate.
• Coordinate with Sales, Rentals, Engineering, Procurement, Logistics, Finance, HR, HSEQ and other internal teams to meet delivery requirements.
• Develop effective working relationships with clients, suppliers, subcontractors and colleagues and represent Motive professionally.

Planet

• Lead by example in setting the highest possible standards in the promotion of People Values, HSEQ procedures and best practice, ensuring compliance to the Motive Offshore Group HSEQ Policy, procedures, standards and regulatory obligations.

Desired Candidate Profile

• Engineering qualification, technical diploma or equivalent relevant operational experience.
• Experience in service delivery, operations, project coordination or a related role within the offshore, lifting, inspection, testing, rental or engineering services sector.
• Practical understanding of project mobilisation, personnel coordination, equipment control, certification and operational documentation.
• Ability to read and interpret technical scopes, equipment certificates, client requirements and project documentation.
• Sound commercial awareness, including project costing, purchase requisitions and variation capture.
• Strong planning, organisational and problem-solving skills, with the ability to manage multiple priorities and urgent operational requirements.
• Clear written and verbal communication skills and the confidence to coordinate technicians, subcontractors, clients and internal stakeholders.
• Working knowledge of HSEQ requirements, risk assessment and quality control in an operational environment.
• High attention to detail and a disciplined approach to document control, equipment traceability and certification validity.
• Willingness to travel and work outside normal office hours when required to support operational delivery.
• UAE driving licence or the ability to obtain one is desirable.
• Knowledge of lifting equipment inspection, NDT, magnetic rope testing, wire-rope services or spooling operations is desirable.
• Experience supporting ADNOC, Aramco or other major operator requirements is desirable.