Service Delivery Executive

Responsibilities:

• Provide project management support for internal and external audits, including IM on ICT&SS, Cybersecurity, and Third-Party Management-related audits.
• Support compliance with relevant policies, including IM on ICT&SS and Cybersecurity requirements.
• Support cybersecurity compliance and vulnerability management by reviewing VAPT reports, monitoring patching activities, conducting security assessments, reviewing user activity logs, maintaining audit documentation, and compiling quarterly Cybersecurity Scorecard reports
• Support the administration of the log management system.
• Support Disaster Recovery (DR) and Business Continuity Planning (BCP) activities
• Support ICT/Threat Risk Assessments (TRA).
• Maintain and update ICT risk assessments and risk registers, and work with HTX Engineers to seek approval from the relevant authorities.
• Respond to Requests for Information (RFI) and polls from relevant staff authorities.
• Conduct monthly reviews of privileged and non-privileged user accounts
• Support the management and completion of waivers relating to IM on ICT&SS, Cybersecurity Act, circulars, and other relevant requirements
• Conduct regular log reviews and prepare monthly reports, meeting minutes, and supporting documentation.
• Maintain and update risk registers and relevant documentation.
• Support waiver applications through to completion and maintain the required documentation.
• Manage security-related emails, alerts, and completion status tracking

Requirements:

• Experience in ICT security compliance, audit coordination, and risk management, including cybersecurity assessments, TRA, and maintaining risk registers
• Knowledge of cybersecurity operations, including VAPT, vulnerability and patch management, privileged account reviews, log management, and security incident monitoring
• Strong documentation, reporting, and coordination skills to support DR/BCP activities, waiver applications, audit requirements, compliance reporting, and stakeholder communications

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly.

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