Service Delivery Manager

About the Role

VNSUP Business Solutions Ltd. provides professional business support and operational solutions designed to help organisations improve service delivery and day-to-day performance.

We are seeking a Service Delivery Manager to oversee service operations, coordinate teams, and maintain strong performance standards. This mid-level position offers broad management responsibility with opportunities for professional development and progression.

Why Join Us?

• Mid-level management opportunity
• Professional and collaborative workplace
• Broad operational responsibility
• Career development and progression potential
• Competitive compensation package

Key Responsibilities

• Manage day-to-day service delivery activities
• Coordinate teams and operational workflows
• Monitor service quality and performance
• Support process and efficiency improvements
• Maintain effective client and stakeholder communication
• Prepare operational updates and performance reports

What We Are Looking For

Experience

• 4–7 years of relevant professional experience
• Previous experience in service delivery, business operations, customer services, or related functions

Skills

• Service and operations management
• Team coordination and leadership
• Stakeholder communication
• Performance monitoring
• Planning and problem-solving

Education

• Bachelor's degree in Business, Management, Administration, or a related field preferred
• Relevant professional experience or qualifications will also be considered

Pay: £42,000.00-£63,000.00 per year

Benefits:

• Company pension
• Private dental insurance
• Private medical insurance

Work Location: In person