What You'll Do

We are looking for a Service Delivery Manager to oversee client service operations, ensure successful delivery of sales commitments, manage customer relationships, and coordinate with internal teams to maintain high service standards.

Responsibilities

• Perform day-to-day responsibilities assigned for the role.
• Coordinate with internal teams to achieve department and organizational goals.
• Maintain quality standards and meet assigned timelines.
• Prepare required reports, documentation, and updates as needed.
• Support managers and team members in achieving operational targets.
• Ensure compliance with company policies, procedures, and work ethics.

Who You Are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you're encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 4+ years of professional experience in a relevant role.
• Strong experience in required skills for this position.
• Proven track record of handling role-related tasks and responsibilities effectively.
• Excellent communication and collaboration skills with both technical and non-technical stakeholders.
• Solid understanding of workplace processes, quality standards, and delivery timelines.
• Master of Business Administration.

Location: MOHALI

4-7 Years of Experience

Team: Other