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Service Delivery Ops Associate Manager

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Onsite

Service Delivery Ops Associate Manager

Accenture

Service Delivery Ops Associate Manager

Skills

Performance ManagementChange ManagementSupply Chain ManagementSupply Chain

2 months ago

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Important information


Contract type:

Permanent

Location:

Mumbai, Maharashtra, India

Work mode:

Onsite

Published on:

24 August 2026

What they need


Skill required: Supply Chain - Supply Chain Operating Model

**Qualifications:**Any Graduation

What would you doManage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize for every $1 spent on our servicesYou will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products.May own activities from following roles (depending on the size and complexities of the Area/category): Distribution & Inventory or Master Planner Creating the operating model for our clients including shaping the future structure of the organization including which capabilities should reside in-house or those that should be done by leveraging an ecosystem partner (determining which parts of the organization should be done at the corporate level, BU/brand or as a shared service), defining roles and responsibilities, creating performance management processes and KPIs. Make day to day planning decisions for the assigned DRBU / Category. Drive continuous improvement and change management in order to deliver sustainable change and the end game Operations vision To ensure all Planning relevant Master Data is complete and correct across all required systems.

What are we looking forIn this role you are required to identify and assess complex problems for area of responsibility Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within AccenturePlease note that this role may require you to work in rotational shiftsTo ensure delivery of an optimal end to end Supply plan for the assigned DRBU / Category considering cash, cost and service levers. Request. Run and approve scenarios for the DRBU / Category within defined levels. Review dashboards to highlight exceptions and drive / seek approval for required actions to mitigate as required. Creation and approval of inventory stockholding or other relevant policies within defined levels. Creation & approval of new segmentation strategies within defined levels. Creation & approval of parameter automation policies as a result of segmentation strategies within defined levels. Defining the relevant planning horizons; frozen, scheduling and planning.

Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts

Qualification

Any Graduation

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