Service Delivery / Project Management (Network)

Connect Businesses. Drive Growth. Expand Globally.

At Symphony Communication Public Company Limited, we connect businesses through reliable, secure, and innovative telecommunications and digital connectivity solutions. As one of Thailand's leading telecommunications providers, we serve enterprises, carriers, cloud providers, and global partners across Thailand and the region.

We are seeking an experienced Project Management to oversee the delivery of enterprise connectivity and digital infrastructure projects. You will collaborate with customers, vendors, and cross-functional teams to ensure seamless project execution, effective stakeholder management, and successful service implementation.

If you are passionate about project leadership, customer success, and delivering innovative technology solutions, we'd love to hear from you.

Key Responsibilities

• Coordinate internal resources, customers, international partners, and third-party vendors to ensure the successful delivery of enterprise and global connectivity services.
• Manage end-to-end project execution for Enterprise and Global Business customers, ensuring services are delivered on time, within scope, budget, and quality expectations.
• Develop comprehensive project plans, implementation schedules, and communication plans for customers and internal stakeholders.
• Monitor project progress, manage milestones, identify risks, and proactively resolve issues to ensure successful project delivery.
• Coordinate with cross-functional teams, including Sales, Service Activation, Planning and external partners, to ensure seamless project implementation.
• Act as the primary point of contact for enterprise customers and international partners throughout the project lifecycle, providing regular project updates and managing stakeholder expectations.
• Manage project changes, dependencies, and customer requirements while minimizing project risks and business impacts.
• Coordinate service acceptance, gather project completion documentation, and ensure a smooth handover to Operations and Support teams.
• Drive continuous improvement by identifying opportunities to enhance project delivery processes, customer experience, and operational efficiency.
• Ensure compliance with project governance, company standards, and customer contractual requirements.

What We're Looking For

• Proven experience 3-6 years as Service Delivery Management, Project Management, Network Engineering or IT solution position.
• Experience in SI company about ICT solution for 4 years”.
• Excellent client-facing and internal communication skills
• Strong leadership, analysis, negotiation, and problem-solving skill
• Flexibility and ability to work and enjoy working under tight deadlines and handle pressure
• Proven ability to lead & enable team and manage relationships with people for all level ranging from senior management to working team members trough collaboration and with high professionalism.
• Good command of written and spoken English communication.
• Telecommunication business knowledge.

Why Join Symphony?

At Symphony, you'll have the opportunity to:

• Work with advanced telecommunications and digital infrastructure technologies across enterprise and carrier networks.
• Partner with cross-functional teams to deliver high-quality services and outstanding customer experiences.
• Gain valuable experience in service implementation, stakeholder management, and end-to-end service delivery.
• Grow your career in a technology-driven organization committed to innovation, collaboration, and operational excellence.
• Enjoy competitive compensation, comprehensive benefits, and continuous learning opportunities.

What We Offer

• Competitive salary and attractive performance-based incentives
• Annual bonus based on company and individual performance
• Comprehensive medical insurance and annual health check-up
• Professional learning and career development opportunities
• Collaborative and inclusive working environment
• Opportunities to work on regional and international business projects
• Work-life balance initiatives that support employee wellbeing

About Symphony Communication

Symphony Communication Public Company Limited is a leading provider of telecommunications and digital connectivity solutions in Thailand. We deliver reliable network infrastructure and innovative communication services that enable enterprises, carriers, and global partners to stay connected across Thailand and the region.

Driven by innovation, customer focus, and operational excellence, we continue to invest in advanced technologies and talented professionals who are passionate about shaping the future of digital connectivity.

Ready to Make an Impact?

If you're passionate about building strong customer relationships, driving business growth, and working with leading organizations across the telecommunications industry, we'd love to hear from you.