Vertere Global Solutions, Inc.
Service Delivery Specialist
21 days ago
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Important information
Contract type:
Permanent
Work mode:
Hybrid
Published on:
6 October 2026
What they need
As the Service Delivery Specialist (SDS), be at the forefront of IT service excellence. Drive seamless delivery across Cloud, Network, and End-User Services while ensuring exceptional performance, reliability, and customer satisfaction.
KEY RESPONSIBILITIES
Service Delivery Governance
Cross-Service Line Coordination
Incident, Problem & Escalation Management
Service Portfolio & SOW Management
Performance Monitoring & Reporting
Client & Stakeholder Management
Continuous Improvement
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