Service Designer

Service Designer Intern

Join archintX and gain hands-on experience designing seamless end-to-end user and service experiences across an education and career platform.

What You’ll Work On

• Research user needs, behaviors, expectations, and pain points across different service touchpoints.
• Map end-to-end customer journeys, service processes, and user experiences.
• Identify gaps, bottlenecks, and opportunities to improve existing services.
• Create service blueprints, journey maps, personas, and experience flows.
• Collaborate with UX/UI designers, product managers, developers, and support teams.
• Gather and analyze user feedback to recommend service improvements.
• Help design and validate new service concepts and workflows.
• Document service processes, research findings, and improvement recommendations.

What You’ll Learn

• Real-world service design and user-centered experience planning.
• Customer journey mapping and service blueprinting.
• User research, usability analysis, and experience evaluation.
• Identifying service gaps and designing practical improvements.
• Design thinking, product discovery, and service innovation.
• Connecting user needs with business and product goals.
• Working with cross-functional teams in a technology company.

Who We’re Looking For

Students interested in service design, UX/UI, user research, product design, and customer experience. Basic knowledge of design thinking or UX principles is a plus, but empathy, curiosity, analytical thinking, creativity, and willingness to learn are most important.

Your mission: Design seamless and meaningful service experiences that make every interaction with archintX simpler and more valuable.

Pay: Up to ₹5,000.00 per month

Work Location: Hybrid remote in Chennai, Tamil Nadu (Chennai, Chengalpattu District)