Service Desk Agent (Administrative)

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Summary

The incumbent provides administrative and coordination support for training, employee engagement activities, and operational initiatives. The role is responsible for maintaining records, scheduling activities, tracking tasks, and supporting day-to-day operations.

Responsibilities

• Update and maintain trackers, records and documentation

• Support training and meeting coordination

• Expenses and Cost recoveries tracking, including raising Purchase Order

• Manage attendance records and scheduling activities

• Prepare simple reports and presentation materials

• Follow up with internal stakeholders on administrative matters

• Provide general administrative support to the team

• Minimum GCE ‘N’ Level, GCE ‘O’ Level, NITEC or equivalent qualification

• Fresh graduates or candidates with administrative experience are welcome to apply

• Basic computer literacy in Microsoft Outlook, Excel and Word

• Able to maintain records, update trackers and prepare simple reports

• Able to coordinate meetings, training schedules and follow up on action items

• Good communication and interpersonal skills

• Organized, responsible and willing to learn

• Able to work independently and as part of a team

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [email protected].