InfiCare Staffing
Service Desk Analyst (L1)
Skills
6 days ago
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Important information
Contract type:
Freelance / Contract
Location:
Plymouth, MA, USA
Work mode:
Onsite
Published on:
21 October 2026
What they need
Service Desk Analyst (L1)
Plymouth, MA (Onsite for the first 4–6 months), then relocate to Rockland, MA for onsite work.
Duration: Long-Term Contract
Pay Rate: $22/hour on W-2 (No Benefits)
Key Requirements:
- 1+ year of Service Desk or Windows Technical Support experience
- Strong verbal and written communication skills
- Knowledge of Windows 11, Active Directory, Microsoft 365, VPN, and MFA
- Familiarity with ServiceNow or Ivanti ticketing tools
- Basic knowledge of VMware, Exchange, and Windows Server
- Strong troubleshooting and customer service skills
- Banking or financial services experience is a plus
Associate or Bachelor’s degree in IT, Computer Science, BCA, or a related field preferred.
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