Service Desk Clerk

Service Desk Clerk

Department: Front End

Supervisor: Front End Manager

Hours: Full Time/ Part Time

Position Summary

This is one of the most integral jobs of the store, ensuring an accurate check out experience. Accurate scanning of each item, money handling, bagging, maintaining a clean and well-organized register and promote the rewards program. You may be the last point of contact for our guests, ensuring they receive an excellent and Friendly experience.

Job Duties

• Helps to maintain a clean and safe environment to work and shop.
• Effective communication with team members and supervisors to build and maintain morale.
• Knowledge of company policies, programs, and procedures.
• Promote a harassment-free work and shopping environment, and immediately reports any potential harmful situation.
• Continually strives to build knowledge and skills, both personally and within the department.
• Proper product handling, case cutting, price marking, rotation, facing, and display of merchandise.
• Follow through and achieve all company policies, programs, and directives.
• Is a team player and able to do the jobs/tasks asked by others.
• Maintain quality standards within the department and store.
• Assist guests to help improve their shopping experience.
• Completes tasks efficiently and in a timely manner
• Provide exceptional guest service to ensure each guest leaves with a smile.
• Be visible. It is important to be able to offer guest assistance. Visibility and acknowledging guests also offers security when guests know that you are aware of their presence.
• Exercise all security procedures as defined in Certification. The safety of guests and team members must be your first priority. Never be alone at the front of the store.
• Promote a high level of morale within the store, utilizing friendly but professional methods of honest and open communication with the guests. Make it right when something goes wrong.
• Be responsible for the productivity and efficiency of the Front-end team members. Keep team members on task. Go to Opening & Closing Responsibilities.
• Maintain a Clean and sanitary check stand and front end.
• Ensure all items are scanned accurately and expeditiously.
• Bag items as needed following all bagging techniques.

Experience:

Minimum Age: 18 years or older

Equipment use: Cash Register, Computer, Box Cutter, etc.

Physical Abilities: Regularly required to walk, sit, stand, twist, and bend; repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance; occasionally stoop, crouch, kneel, or crawl. Use of step stool and ladder. Lifting 60+ pounds and may include floor to shoulder and overhead.

Communication: Ability to write, speak, hear and/or understand the spoken word in order to respond promptly to team members and guests needs. Ability to read and interpret documents such as safety rules, operating and maintenance manuals.

**Benefits (if applicable):**Health Insurance, Vision and Dental Care, Paid Time Off, Holiday Pay, Flexible Scheduling, Opportunities for Advancement,

Brand: Digby's Market

Address: 1955 N Snow Canyon Parkway Saint George, UT - 84770

Property Description: Snow Canyon Parkway

Property Number: 584