Service Desk

🌟 We're Hiring: Service Desk! 🌟

We are looking for a dedicated and customer-focused Service Desk professional to join our team. In this role, you will be the first point of contact for technical support, ensuring prompt and effective resolution of IT issues for end-users. If you have a passion for problem-solving and providing excellent service, we want to hear from you!

📍 Location: Singapore, Singapore

⏰ Work Mode: Work from Office

💼 Role: Service Desk

What You'll Do: 🖥️ Provide first-level technical support via phone, email, or in person

🔧 Troubleshoot hardware and software issues efficiently

📋 Log and track incidents using ticketing systems

🤝 Escalate complex problems to relevant teams when necessary

📚 Assist users with basic IT guidance and training

🕒 Ensure timely follow-up and resolution of user requests

What We're Looking For: ✅ Minimum 1 year of experience in a similar IT support or service desk role

✅ Strong communication and interpersonal skills

✅ Solid understanding of Windows/Mac OS environments

✅ Familiarity with ticketing tools (e.g., ServiceNow, Jira)

✅ Ability to multitask and prioritize under pressure

✅ Customer-oriented mindset with attention to detail

Ready to deliver top-notch IT support? 🚀 Apply now and become part of our dynamic team!