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Service Desk quality Analyst

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Onsite

Service Desk quality Analyst

Tata Consultancy Services

Service Desk quality Analyst

Skills

Data AnalysisProcess Improvement

14 days ago

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Important information


Contract type:

Permanent

Salary:

₹500,000 – ₹1,200,000 / year

Location:

Bengaluru, Karnataka, India

Work mode:

Onsite

Published on:

13 October 2026

What they need


Role : Service desk quality Analyst

YOE : 3 to 6

Location : Bengaluru only

Notice Periods : should be less than 30 days

JD:

Ticket and Interaction Quality Auditing TBD TBD TBD TBD IS-USWC-3.0-Software New hiring for Ametek No suitable profiles are available with the required skills Bangalore, Yashwantpur Offshore 5207972 Yes IT Service Management Knowledge Service-Level and KPI Analysis Root-Cause and Trend Analysis Data Analysis and Reporting Technical Support Understanding Communication Quality Coaching and Feedback Quality Calibration Process Improvement and Automation Awareness

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