Service Desk Technician

• Casual employment 
• North Parramatta Campus and Moss Vale campus
• Join a purpose and values driven School

 

ABOUT THE ROLE
We are seeking an enthusiastic Service Desk Technician to assist the ICT Department’s vision for continuous improvement and a passion to provide excellent support to staff, students and parents for existing systems and services.

The Technician works closely with other members of the Service Desk team to monitor, respond to, and resolve first level service desk tickets, provide excellent service to staff and students at the Service Desk counter, answer phone and email enquiries and keep an up-to-date asset register.

Please note, this is a casual role that will be based at both The King’s School campus in North Parramatta and the Tudor House campus in Moss Vale.

ABOUT YOU
The School values humility, honesty, respect, responsibility, integrity, compassion, excellence and gratitude. As such, we see the importance of recruiting talent aligned with these values.
To be successful for this role, you will need to have the following skills, knowledge and attributes:

• Excellent written, verbal and communication skills
• Relevant IT degrees/qualifications or have equivalent experience
• Have strong analytical skills
• Previous experience in preparing technical documentation
• Be innovative and solutions-focused
• Have a sense of humour
• Feel comfortable working both autonomously and as part of a team
• Excellent phone manner and etiquette and be able to handle difficult conversations
• Good understanding of Microsoft and Apple technologies, including server, client, print and applications

In addition to the above, the following experience and knowledge would be an advantage:

• Experience working in the education sector
• Knowledge of software deployment platforms for both PC and Mac
• Experience resolving issues related to device peripherals

ABOUT US
The King’s School, Australia's oldest independent school, is a Christian community that seeks to make an outstanding impact for the good of society. The staff at King's are supportive and enthusiastic professionals, who respect the Christian ethos of the School and contribute in a way that balances the needs of the School and the staff's unique talents and interests. Our team is focused on developing Global Thought Leaders through developing Academic Excellence with Character Development in the context of Christian Community.

HOW TO APPLY
To apply for this position, please submit a resume and brief covering letter (no longer than two pages) which addresses:
a) the reason for your interest
b) how your skills and experience suit the role
To access the position description and/or to find out more information about the role please visit the King’s careers page.

The King's School has a zero-tolerance policy for child abuse and is committed to promoting child safety, the wellbeing of children and protecting children from abuse.  To ensure the safeguarding of our students, all employees must have a current Employee Working with Children Check before commencing work.  In addition, included throughout the recruitment process are checks of suitability for employment with children.

Applications close 24 September 2026 at 5pm

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact People and Culture by email [email protected].