Service Developer

**Roles and Responsibilities :

Role : ServiceNow Developer**

• Design, develop, test, deploy and maintain ServiceNow applications to meet business requirements.
• Collaborate with cross-functional teams to gather requirements and implement solutions.
• Troubleshoot issues and resolve problems in a timely manner.
• Ensure compliance with company standards and best practices for application development.

**Job Requirements :**A ServiceNow Service Portal Developer designs, builds, and maintains user-facing web portals, custom widgets, and service catalogs. They bridge the gap between platform back-end logic and front-end user experience to deliver intuitive self-service tools.

• Core Responsibilities

  • Widget & Page Development: Build, clone, and customize reusable Service Portal widgets using HTML, CSS/SASS, Bootstrap, and AngularJS.
  • Full-Stack Scripting: Write client-side controllers and server-side JavaScript (using GlideRecord and GlideAjax) to fetch and display dynamic data.
  • Service Catalog Configuration: Design user-friendly catalog items, record producers, order guides, and variable sets for smooth request fulfillment.
  • UI/UX Customization: Translate wireframes or design files into responsive, mobile-friendly portal themes, branding pages, headers, and footers.
  • Integration & Automation: Connect the portal with external systems or internal workflows via REST/SOAP APIs, Flow Designer, and IntegrationHub.
  • Performance & Troubleshooting: Optimize portal load times, debug rendering bugs, and ensure upgrade-safe code structures.