Service Director

Service Director

We’re looking for a proven, high-impact Service Director to lead a growing Service Department and deliver results as demand continues to rise. This role is built for a driven leader with a strong performance track record who thrives on accountability, efficiency, and profitability.

You’ll take full ownership of the department, driving financial performance, inventory control, daily operations, and team development, while building a high-output, customer-focused service operation. This position offers strong earning potential tied to performance and the opportunity to make a measurable impact on dealership success.

Employee Benefits & Compensation Package:

We are proud to offer a competitive and comprehensive benefits package, including:

• Paid Time Off (PTO) and Holiday Pay
• Company-Paid Life Insurance
• Health & Wellness Plans
  • Medical, dental, vision, and supplemental insurance
  • Flexible Spending Accounts (FSA)
• Financial Retirement Plans WITH COMPANY MATCHING
  • 401(k) and Roth
• Employee vehicle and service discounts

Role Responsibilities:

• Lead, coach, and motivate the Service team to maximize productivity and performance, owning hiring, training, and development
• Review daily technician production and payroll reports to ensure efficiency, accuracy, and profitability
• Proactively identify opportunities to improve service quality, turnaround time, and customer satisfaction, using metrics and customer feedback to drive results
• Ensure timely, accurate completion of repair orders and documentation, maintaining exceptional quality standards
• Maintain full compliance with federal, state, and local regulations, including OSHA and hazardous waste requirements

Employee Prerequisites:

• Fast onboarding—ready to start within days of applying
• 3–5 years of dealership service management experience (pay based on experience and performance)
• Strong knowledge of automotive service, maintenance, and repair operations
• Clear, confident written and verbal communication skills
• Able to read, apply, and document procedures, safety rules, and reports

Job Type:

Full-time

We are an Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the United States. Applicants must have a valid driver's license and must complete the pre-employment screening.