Service Engineer – Analytical Instruments Gas Chromatography

Job Summary

We are seeking a motivated and technically competent Service Engineer to install, maintain, troubleshoot, and repair analytical instruments at customer sites. The candidate will provide technical support, ensure maximum instrument uptime, and maintain high levels of customer satisfaction.

Key Responsibilities

Installation & Commissioning

• Install, commission, and validate analytical instruments at customer locations.
• Provide basic operational training to customers after installation.

Preventive & Breakdown Maintenance

• Perform preventive maintenance and calibration of analytical instruments.
• Diagnose and rectify instrument breakdowns within the committed response time.

Technical Support

• Provide on-site and remote technical support to customers.
• Coordinate with OEM technical teams for complex service cases.

Customer Relationship Management

• Maintain professional relationships with customers and ensure prompt resolution of service issues.
• Identify customer requirements for AMC, spare parts, upgrades, and accessories.

Required Qualifications

• Bachelor's Degree / Diploma in Electronics, Instrumentation
• 2–3 years of experience in servicing analytical instruments.

Preferred Experience

Hands-on experience with one or more of the following:

• Gas Chromatography (GC)
• GC-ANALYZERS

Skills Required

• Strong troubleshooting and problem-solving skills.
• Good understanding of electronics, instrumentation, and laboratory practices..
• Proficiency in MS Office and service documentation.

Travel Requirement

• Extensive travel across assigned territories and customer sites.
• Valid driving license preferred.

Pay: ₹65,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Leave encashment
• Life insurance
• Paid time off
• Provident Fund

Work Location: In person