Service Engineer (Antwerp)

About The Role And The Team In this role, you will be a crucial part of our Deepsea Department, dedicated to maintaining the flawless operation of maritime communication and navigation systems. Your responsibilities will encompass executing service tasks aboard vessels, meticulously maintaining equipment and unwaveringly upholding our standards of excellence, safety and customer satisfaction.

You will contribute to the team of Service Engineers, a dynamic group of individuals committed to exceeding customer satisfaction.

The role sits within the Deepsea Department which consists of service (sales) engineers, service coordinators, planners and business development managers and reports to the Technical Team Lead.

Who we are

Radio Holland is dedicated to pushing the boundaries of maritime technology, offering solutions that enhance the safety, efficiency, and sustainability of global shipping. As the first choice for NavCom solutions, we are committed to delivering reliable, cutting-edge navigation and communication technologies that empower vessels worldwide. With a focus on innovation and quality, Radio Holland continues to lead the industry in developing next-generation navigation systems and integrated bridge solutions, supporting maritime professionals in their mission to achieve safe and seamless operations at sea.

Role details & Location

Workplace type: Onsite Job Type: Full Time Location Antwerp, Belgium

You Will What You Will Do

• Execute service jobs efficiently as directed by the service coordinator/scheduler.
• Prepare comprehensive service reports according to Radio Holland standards.
• Update the service coordinator on VSO status after job completion.
• Ensure accurate documentation of services provided and materials used, and correct use of FSA (Field Service App) before leaving the vessel.
• Adhere strictly to safety principles, policies, regulations, and standards.
• Stay up-to-date with technical bulletins, service/installation manuals, and technical information.

What does success look like?

Deliver Results A Person Is Successful In This Role When They

• Achieve that technical deliveries are first-time-right
• Deliver quality reporting within de set timeline
• Take ownership and responsibility
• Communicate in a professional manner with all stakeholders
• Develop themselves actively

Values and Behaviours About Success in this role is not only about what you deliver, but also how you deliver it. We expect everyone to work in line with our values:

• Trust to act You take ownership, make informed decisions and follow through on commitments.
• Passionate to perform You bring energy, aim for high standards and look for ways to improve how work gets done.
• Make it fun You contribute to a positive working environment, build constructive relationships and collaborate with others in a way that creates energy.
• Act responsibly You make fair, ethical and sustainable choices, consider the impact of your actions and contribute to an inclusive and respectful workplace.

Required What You Bring

• Technical bachelor’s degree or equivalent by experience
• Strong technical attitude and troubleshooting skills.
• Excellent communication and interpersonal abilities.
• Ability to work both independently and within a team.
• Flexibility to travel and work in maritime environments.

Preferred

• Interest in the maritime sector.

How we hire

Our hiring process is designed to be structured, fair and inclusive. The process typically includes:

• Application review
• Introductory conversation
• Role-specific interview or assessment
• Final interview
• Offer

We do not ask candidates about current or previous salary. Selection decisions are based on role-related skills, experience, expected contribution and behaviours aligned with our values.

Salary

Depends on relevant skills, experience, role level and internal pay framework.

Curious if we are a good fit for you?

If you are an eager and motivated Service Engineer for our Deepsea department, with a passion for maritime technology and a commitment to exceptional service, we encourage you to apply.

Apply now!