Service Engineer

About the role

Join the dynamic team at Prince Valiant International Corporation as a Service Engineer. In this full-time role based in Iloilo City, Iloilo, you will be responsible for providing high-quality technical support and maintenance services to our clients. As a key member of our Technical team, you will play a vital role in ensuring the smooth operation of our cutting-edge products and solutions.

What you'll be doing

• Carrying out routine maintenance and repairs on a variety of Laboratory Equipment (Scientific & Educational Engineering equipment
• Troubleshooting and diagnosing issues with our products, and implementing effective solutions
• Providing on-site and remote technical support to clients, ensuring their satisfaction
• Maintaining detailed records of all service activities and reporting on performance metrics
• Collaborating with the engineering and sales team to identify opportunities for product improvements
• Participating in training programs to stay up-to-date with the latest technologies and industry best practices

What we're looking for

• A bachelor's degree in any Engineering , Science or a related field
• Minimum 1-2 years of experience as a Service Engineer or in a similar technical role
• Strong troubleshooting and problem-solving skills, with a hands-on approach to fault-finding
• Excellent communication and customer service skills to effectively liaise with clients
• Ability to work independently as well as part of a team in a fast-paced environment
• Up-to-date knowledge of relevant electrical and electronic equipment, and a keen interest in new technologies
• Willingness to travel to client sites as needed

What we offer

At Prince Valiant International Corporation, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits including:

• Generous annual leave
• Opportunities for professional development and career advancement
• Supportive and collaborative work environment
• Opportunity to travel abroad for training and incentive trips
• Free Life Insurance

If you are passionate about delivering excellent technical support and are eager to join a company that values innovation and excellence, we encourage you to apply now.