Service Engineer

• Provide technical support and assistance to customers via phone, email, or in-person.

• Troubleshoot and resolve complex technical issues related to insurance products and services.

• Collaborate with internal teams to identify and implement process improvements.

• Develop and maintain technical documentation and knowledge base articles.

• Conduct training sessions for employees on new technologies and processes.

• Analyze customer feedback and recommend changes to improve overall customer experience.

Job Requirements

• Bachelor's degree in Engineering (B.Tech/B.E.) or equivalent.

• Minimum 2 years of experience in a similar role, preferably in the insurance industry.

• Strong understanding of insurance products and services, including life, health, and general insurance.

• Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.

• Proficient in using computer software applications, including Microsoft Office and other relevant tools.

• Ability to travel to customer locations as required.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.