Service Engineer

Key Responsibilities

• Installation, commissioning, servicing, troubleshooting, and maintenance of industrial automation and welding equipment.
• Diagnose and resolve technical issues at customer sites.
• Carry out preventive and breakdown maintenance activities.
• Install new machines and ensure proper functionality before handover.
• Provide technical support and guidance to customers.
• Explain technical issues and solutions clearly in English.
• Maintain service reports, installation records, maintenance logs, and visit reports.
• Provide basic operational training to customers after installation or servicing.
• Coordinate with internal Design, Production, and Service teams for technical support.
• Ensure timely completion of assigned service activities while maintaining company quality standards.

Travel Requirements

• The role involves extensive field service work.
• Candidate should be willing to travel within Maharashtra, across India, and occasionally outside India based on project requirements.
• The candidate should be comfortable with 2025 days of travel per month, depending on service schedules.
• Candidates must be ready to travel without hesitation whenever assigned by the company.
• All approved official travel expenses will be reimbursed as per the company's travel and expense policy through the monthly expense claim process.

Required Skills

• Good troubleshooting and analytical skills.
• Strong communication skills in English.
• Ability to work independently at customer locations.
• Positive attitude and willingness to learn.
• Basic knowledge of industrial electrical panels, PLC wiring, sensors, motors, and automation systems will be an added advantage.
• Knowledge of mechanical assembly and machine maintenance will be preferred for Mechanical candidates.

Preferred Candidate Profile

• Candidates having experience in Resistance Welding, Spot Welding, Projection Welding, or Welding Automation will be given preference.
• Freshers with strong technical knowledge and willingness to travel are encouraged to apply.
• Candidates should possess good customer handling and problem-solving skills.

Company Benefits

• Travel, lodging, and boarding expenses for official tours will be reimbursed as per company policy.
• Opportunity to work on projects across India and overseas.
• Exposure to advanced industrial automation and robotic welding technologies.
• Professional growth and learning opportunities in a fast-growing manufacturing organization.