Service Engineer

Location: Bengaluru
Experience: 1-2 Years
Industry: Lithium-ion Battery Manufacturing | Electric Vehicles | Energy Storage

Join us on our journey for a better tomorrow with SEMCO...

About the Company

Established in 2006, Semco Infratech Pvt. Ltd. has emerged as a leading name in lithium-ion battery manufacturing and testing solutions in India. Headquartered in New Delhi and part of the Semco Group, we specialize in delivering turnkey solutions for lithium-ion battery pack manufacturing and precision testing, with a strong emphasis on innovation and quality.

Our in-house Research & Development team plays a pivotal role in designing intelligent, future-ready systems tailored to the evolving needs of the energy storage industry. With a focus on advanced battery chemistries and scalable production systems, we help businesses stay ahead in a competitive market.

Over the years, we’ve built strong partnerships with industry leaders like Okaya, LOG9, Exide, and Amara Raja, who trust us for our commitment to performance, reliability, and customer satisfaction.

Job Summary

The Senior Service Engineer will be responsible for installation, commissioning, preventive maintenance, troubleshooting, and after-sales support of Lithium-ion battery testing and manufacturing equipment across India. The role requires strong technical expertise, customer handling skills, and the ability to independently manage site activities while ensuring high customer satisfaction.

Key Responsibilities

• Installation, commissioning and validation of Lithium-ion battery testing and manufacturing equipment.
• Diagnose electrical, mechanical and software-related issues and provide timely resolutions.
• Execute preventive and breakdown maintenance at customer locations.
• Provide customer training on equipment operation, maintenance and safety.
• Coordinate with internal engineering, production and application teams for technical support.
• Prepare installation reports, service reports and machine health reports.
• Support FAT/SAT activities and machine acceptance.
• Ensure service calls are closed within defined TAT.
• Recommend equipment upgrades, AMC, calibration and spare parts to customers.
• Maintain service records through CRM/FSM software.
• Travel extensively across India for customer support.

Qualifications

• B.E./B.Tech/Diploma in Electrical, Electronics, Instrumentation, Mechatronics or Mechanical Engineering.
• 1-2 years of experience in industrial equipment servicing.
• Experience in Lithium-ion battery equipment, automation, testing systems or industrial machinery is preferred.

Skills Required

• Strong troubleshooting skills
• Knowledge of electrical panels, PLCs and industrial automation
• Customer relationship management
• Excellent communication and documentation skills
• Ability to work independently
• Strong analytical and problem-solving skills
• Willingness to travel extensively across India
• Valid driving license

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person