Service Engineer

Role & responsibilities

• Install, service, maintain, and troubleshoot ATM and tea/coffee vending machines.
• Diagnose electrical, electronic, mechanical, and hardware-related issues.
• Perform preventive and breakdown maintenance at customer locations.
• Attend service calls and resolve technical issues within the required timeline.
• Replace faulty components, parts, sensors, motors, pumps, PCBs, and other equipment as required.
• Conduct machine testing and ensure proper functioning after repair.
• Maintain service reports, job sheets, spare-part records, and maintenance documentation.
• Coordinate with customers and internal technical teams for issue resolution.
• Provide technical support and basic machine-operation guidance to customers.
• Travel to customer locations/sites for installation and service requirements.

Preferred candidate profile

• Candidates with ATM Machine Service Engineering experience are highly preferred.
• Candidates with experience in Tea/Coffee Vending Machine servicing are also preferred.
• Candidates from relevant industries such as:
• ATM / Banking Equipment
• Tea & Coffee Vending Machines
• Beverage Equipment
• POS Machines
• Kiosk Machines
• Cash Handling Machines
• Electronic Equipment
• Industrial/Commercial Equipment
• Field Service Engineering
• ITI / Diploma / B.E. / B.Tech in Electrical, Electronics, Mechanical, Instrumentation, or relevant technical discipline.
• Strong troubleshooting and problem-solving skills.
• Good customer-handling and communication skills.
• Willingness to travel for field-service assignments.