Service Engineer

Join Terberg Tractors Malaysia

A Joint Venture between Sime Industrial and Royal Terberg Group

Be part of a global leader in terminal tractors and advanced mobility solutions. At Terberg Tractors Malaysia, you will have the opportunity to work with cutting-edge technologies, including Electric Vehicles (EVs) and Autonomous Driving Solutions, while supporting some of Malaysia's busiest port operations.

---

Role Overview

As a Service Engineer, you will lead and manage the full spectrum of engineering service operations in accordance with Service & Maintenance Contracts secured by Terberg Tractors Malaysia at major ports across Malaysia. You will play a critical role in ensuring operational excellence, service quality, customer satisfaction, and compliance with safety standards.

Available positions are based at:

• Northport, Port Klang, Selangor
• Port of Tanjung Pelepas (PTP), Johor

---

Key Responsibilities

• Oversee daily service operations to ensure smooth and efficient maintenance activities at the assigned port site.
• Lead, coordinate, and supervise service teams to deliver high-quality maintenance and repair services for terminal tractors.
• Ensure preventive and corrective maintenance activities are carried out in accordance with Terberg standards and service quality requirements.
• Maintain strong customer relationships by providing timely technical support, service updates, and effective solutions to operational issues.
• Analyze service performance, plan manpower requirements, manage work scheduling, and optimize resource allocation.
• Ensure timely completion of service work and accurate recovery of service charges to support revenue preservation.
• Collaborate closely with the Parts team to identify service sales opportunities and deliver value-added solutions to customers.
• Support continuous improvement initiatives to enhance service efficiency, equipment reliability, and customer satisfaction.
• Undertake special assignments and projects as directed by Management.
• Ensure full compliance with Environmental, Safety and Health (ESH) requirements through inspections, training, incident management, emergency preparedness, and safety reporting.

---

Requirements

Qualifications

• Bachelor's Degree in Mechanical Engineering, Automotive Engineering, Mechatronics Engineering, or a related engineering discipline.
• Strong understanding of prime mover systems, components, and engineering design principles.

Skills & Competencies

• Proficient in Microsoft Office applications (Word, Excel, and PowerPoint).
• Strong communication and interpersonal skills with the ability to engage effectively with customers, contractors, and internal stakeholders.
• Ability to analyze technical issues and implement practical solutions in a fast-paced operational environment.
• Self-motivated, responsible, and capable of working independently with minimal supervision.

Language Requirements

• Good command of English and Bahasa Malaysia, both written and spoken.

Personal Attributes

• Results-oriented with a high sense of urgency.
• Strong problem-solving and decision-making skills.
• Able to work effectively under pressure and meet operational deadlines.
• Committed to delivering quality work and continuous improvement.

---

Why Join Us?

• Work for Terberg, a globally recognized leader in terminal tractors and industrial mobility solutions.
• Gain exposure to advanced technologies, including EV and autonomous vehicle solutions.
• Be part of a purpose-driven organization that values innovation, empowerment, and sustainability.
• Enjoy our Flexible Benefits Scheme, allowing you to customize benefits to suit your health, wellness, and personal development needs.
• Build your career in a dynamic environment supporting Malaysia's critical port infrastructure.

Apply Today

If you are passionate about engineering, service excellence, and leading high-performing teams, we invite you to join Terberg Tractors Malaysia and help shape the future of industrial mobility.