V
V Globe Meditech
Service Engineer
Skills
Ruby on RailsTesting & QACompliance
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹600,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
22 August 2026
What they need
- A Field Service Engineer (FSE) in ophthalmology is responsible for the on-site installation, precision optical alignment, preventive maintenance, troubleshooting, and clinical user training for specialized eye care and surgical devices.
- Core Responsibilities
- Installation & Commissioning
- Unbox, assemble, and set up ophthalmic equipment in clinics, hospitals, and operating theatres.
- Conduct site readiness audits (power stability, room dimensions, darkroom requirements, and vibration isolation).
- Configure embedded software, integrate devices with hospital PACS/EMR networks, and ensure DICOM compliance.
- Optical Alignment & Calibration
- Perform sub-millimeter optical alignment on diagnostic lasers (OCT, Nd:YAG, 532nm Green Photocoagulators) and slit lamp delivery attachments.
- Calibrate fixation targets, beam splitters, motorized chin-rests, and sensor sensitivity using specialized calibration jigs, artificial eyes, and power meters.
- Balance and calibrate surgical microscopes (focal length, zoom/magnification optics, foot pedals, and illumination optics).
- Preventive Maintenance (PPM) & Quality Assurance
- Execute scheduled PPM protocols per manufacturer guidelines (cleaning delicate optical glass, prism inspection, lubrication of mechanical rails, lens cleaning).
- Test laser energy output, beam profile, and safety interlocks (aiming beam alignment, shutter controls).
- Replace consumable parts (xenon/halogen/LED bulbs, optical filters, fiber-optic cables).
- Breakdown Troubleshooting & Repairs
- Diagnose electro-mechanical, optical, and board-level (PCB) faults on-site.
- Troubleshoot imaging artifacts, camera sensor noise, and software freezing in fundus cameras and OCT systems.
- Minimize equipment downtime to avoid surgery cancellations or clinical delays.
- Clinical Application & User Training
- Train ophthalmologists, optometrists, and OT technicians on correct operating protocols, basic cleaning, and safety procedures.
- Educate staff on laser safety standards and protective eyewear requirements.
- Documentation & Commercial Support
- Generate Service Reports, Field Failure Reports, and Customer Sign-offs.
- Promote and renew Annual Maintenance Contracts (AMC) and Comprehensive Maintenance Contracts (CMC).
- Manage field spare-parts inventory and trunk stock.
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