Service Engineer

Role & responsibilities

1. Interact with customers facing any challenge and resolve it as per the defined solution to the problem
2. If the challenge/issue is new, then discuss with design team and bring defined solution to it
3. Lead a team of technicians and ensure efficient scheduling for door-to-door services for team of field technicians
4. Coordinate with ground team and ensure all service records are updated on regular basis/
5. Visit service centres regularly to perform service centre audits
6. Inventory and spare management for after sales department of Neomotion
7. Training & Service camps to be organized in major cities (with high customer densities)

Preferred candidate profile

Expected Skills

1. People Skills / Communication
2. Team Leader
3. Time - Work Management
4. Languages Known - English and Hindi.

Expected Character

1. Responsible
2. Never Say No Attitude
3. Result Oriented Plan, Schedule, Execute, Repeat
4. Having Patience and Perseverance

Notice period: Immediate Joiner